The Centers for Medicare & Medicaid Services (CMS) announced various enhancements to the Medicare.gov website that will make it easier for the millions of people who use it to browse and access information to compare and select health and prescription coverage and find providers. Based on consumer feedback, the new website prominently displays timely initiatives and messages on the homepage. It highlights critical tasks and information most commonly sought by people with Medicare, people approaching Medicare eligibility, and their families.
“CMS is making Medicare
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Since 2021, CMS has made several changes to Medicare.gov to make it more welcoming and user-friendly. This week’s updates modernize the Medicare.gov main page and provide more extensive price information regarding Medicare Supplement Insurance (Medigap) Policies, allowing individuals to compare Medigap plan rates and coverage alternatives. CMS is dedicated to providing comprehensive and readily available information to help Medicare beneficiaries make educated decisions. Additional enhancements are planned for the next months to streamline the Medicare Plan Finder and Medicare Account landing pages and harmonize the style and feel with the new home page.
Other changes to Medicare.gov over the last year have included simple language to answer complex questions about Medicare coverage that people frequently have and step-by-step guidance to help people new to Medicare understand their coverage options and when they need to sign up. For example, in the summer of 2021, a redesign of the “Get started with Medicare” section walks visitors through a few questions to get personalized information about their situation, making it faster and simpler to learn about Medicare and sign up. In early 2021, a simple and modern consistent header will be implemented to improve user-friendly navigation on the website.
CMS is committed to enhancing personalization to create an optimized customer experience for people with Medicare and those who assist them and is continuing to incorporate feedback from Medicare.gov users, as well as human-centered design principles, to explore and develop future upgrades to the website.
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Bio:
Todd Carmack grew up in Dubuque, Iowa, where he learned the concepts of hard work and the value of a dollar. Todd spent years in Boy Scouts and achieved the honor of Eagle Scout. Todd graduated from Iowa State University, moved to Chicago, spent a few years managing restaurants, and started working in financial services and insurance, helping families prepare for the high cost of college for their children. After spending years in the insurance industry, Todd moved to Arizona and started working with Federal Employees, offing education and options on their benefits. Becoming a Financial Advisor / Fiduciary can help people properly plan for the future. Todd also enjoys cooking and traveling in his free time.
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